Frequently Asked Questions
Membership
How much does it cost to join Diamond Holidays?
The joining fee is ₹6,000 for one person. This gives you access to our holiday packages and the opportunity to participate in our binary MLM program.
How long is my membership valid?
Your membership is lifetime, but the holiday package benefits are valid for one year from the date of joining. After one year, you can renew your package benefits.
Can I register multiple accounts?
No, we strictly enforce a one mobile number and one ID policy. Multiple accounts are not allowed and may result in termination of membership.
Holiday Packages
What destinations are included in the holiday package?
Currently, our holiday package is limited to Goa. We may add more destinations in the future.
How many times can I use my holiday package?
You can use your holiday package up to 10 times in one year from your joining date.
What is included in the holiday package?
The package includes a 2-night, 3-day stay with breakfast. Accommodation is provided in our partner hotels. Other meals and activities are not included.
How do I book my holiday?
You can book your holiday through your member dashboard. Booking is required at least 15 days in advance and is subject to availability.
Earnings and Commissions
How do I earn in the binary MLM program?
You can earn through direct referral commissions (₹1,500 per direct referral) and binary matching commissions (₹1,000 per pair) based on your team's performance.
Is there a cap on earnings?
Yes, earnings are subject to a cap of 20 pairs per day, and every fifth pair is subject to deduction.
When and how are commissions paid?
Commissions are calculated daily and paid weekly. Payments are made directly to your registered bank account after deducting applicable fees and taxes.
What fees are deducted from my earnings?
An admin fee of 5% and TDS of 5% are deducted from all earnings before payment.
Account Management
How do I update my profile information?
You can update your profile information from your member dashboard under the "Profile" section.
I forgot my password. How do I reset it?
You can reset your password by clicking on the "Forgot Password" link on the login page. A password reset link will be sent to your registered email or mobile number.
How do I view my team structure?
You can view your team structure in the "My Team" section of your member dashboard. This shows your direct referrals and their downlines in a binary tree format.